Frequently Asked Questions
Custom Sweater FAQ | OEM ODM Knitwear Manufacturer in Dalang, China
Find answers about MOQ, sampling, lead time, BSCI, OEKO-TEX and quality control at ANRONG Knitwear — your trusted custom sweater factory in Dalang, Dongguan.
Factory & Capabilities
Where is your sweater factory located?
Our factory is located in Dalang Town, Dongguan, Guangdong, China — known as the “Sweater Capital of the World.” With over 22 years of knitwear manufacturing experience, we specialize in OEM & ODM custom sweater production for brands and wholesalers worldwide.
What is your monthly production capacity?
Our 2,000㎡ factory runs over 130 sets of computerized flat knitting machines with a monthly capacity of 100,000 pieces. We support both small-batch trial orders and large-scale bulk production, and can scale output as your brand grows.
What gauge range can your factory produce?
We offer a full gauge spectrum from 3GG to 16GG, covering fine-gauge lightweight knits, medium-weight everyday sweaters, and chunky heavyweight knitwear. All gauges are produced in-house for consistent quality and lead time control.
Are you a factory or a trading company?
We are a direct knitwear manufacturer based in Dalang, not a trading company. Clients are welcome to visit our factory in person, or we can arrange a live video tour before placing an order.
Customization & Sampling
Do you offer OEM and ODM custom sweater service?
Yes, we provide full OEM and ODM custom knitwear service. For OEM, we produce from your tech pack, design or reference sample. For ODM, we can develop original styles based on your brand direction. Custom yarn, colors, jacquard, embroidery, printing and private labels are all available.
What is your sample development time?
Standard sample development takes 7–10 days after we receive your design, tech pack or reference sample. Complex jacquard or intarsia designs may take a few extra days. Sample fee applies and is refundable on bulk orders of 500 pieces or more.
Can you make a sample from just a photo or description?
Yes. We can develop samples from photos, sketches, tech packs or reference garments. The more detail you provide (yarn composition, gauge, measurements, target price), the closer the first sample will be to your expectations.
What is your minimum order quantity (MOQ)?
Our standard MOQ is 100 pieces per style and color. For new clients, we can discuss smaller trial orders to help you test the market. Returning clients enjoy flexible reorder quantities.
Can you do private label and custom packaging?
Yes. We support private label manufacturing including custom woven labels, hang tags, size labels, polybags and carton marks with your brand. We can also produce brand-specific packaging per your requirements.
Production & Lead Time
What is your bulk production lead time?
Standard bulk lead time is 25–35 days after sample confirmation and deposit receipt. Exact timing depends on order quantity, design complexity and current production schedule. Rush orders can be discussed.
What yarn materials can you work with?
We work with a wide range of yarns including cotton, acrylic, wool, cashmere, mohair, polyester and various blends. OEKO-TEX Standard 100 certified yarn is available upon request. We can also match colors from Pantone codes or your physical swatches.
Can you produce custom jacquard and embroidery sweaters?
Yes. We specialize in custom jacquard, intarsia, embroidery and printing for men’s, women’s and kids’ knitwear. Our design team can help refine your artwork for production feasibility.
Quality & Certifications
What quality certifications does your factory have?
As a direct OEM manufacturer, all our knitwear is produced under strict in-house quality control and complies with OEKO-TEX Standard 100 for textile safety. For large brand orders requiring BSCI social compliance audits, production can be arranged in fully certified facilities. We also fully support SGS or third-party product quality inspections before shipment, ensuring every batch meets international brand standards.
How do you control product quality?
Quality control is built into every production stage. We conduct 100% inspection on measurements, stitch density, color consistency and visual defects. Every garment passes through a needle detector before packing. Final inspection follows AQL 2.5 standards.
Do you have BSCI certification?
For orders requiring BSCI audit, we arrange production through our long-term BSCI-certified partner factory. The partner factory’s valid BSCI report and audit details can be provided to clients for verification. This allows us to serve large brand and retail customers who require social compliance documentation.
Can you provide OEKO-TEX test reports?
Yes. When OEKO-TEX certified yarn is used, we can provide the yarn supplier’s OEKO-TEX Standard 100 certificate. For clients requiring finished-garment testing, we can arrange third-party lab testing (SGS, Intertek, etc.) at an additional cost.
What if I receive defective products?
Any confirmed defective items reported within 7 days after receipt will be replaced free of charge or credited toward your next order. We stand behind our quality and work with clients to resolve any issues promptly.
Pricing & Payment
How do you price custom sweaters?
Pricing depends on yarn composition, gauge, design complexity, quantity and finishing details. Send us your tech pack or reference sample, and we will provide an exact quote within 24 hours. Larger quantities receive better unit pricing.
What payment terms do you accept?
Our standard terms are 50% deposit upon order confirmation, 50% balance before shipment. We accept T/T bank transfer and PayPal for sample orders. Alibaba Trade Assurance is also available for added buyer protection.
Shipping & After-sales
What shipping methods do you offer?
For samples, we use DHL, FedEx or UPS express (3–7 days delivery). For bulk orders, we support sea freight, air freight and express. We work with EXW, FOB and CIF terms, and can ship directly to your warehouse or fulfillment center.
I'm a new brand with no importing experience. Can you help?
Absolutely. We guide new clients through every step — from sampling to shipping documentation. Our dedicated one-on-one service makes the process simple and reliable, even for first-time importers.
How do I start an order with your factory?
Simply send us your design, tech pack or reference sample via email or WhatsApp. We will review it, provide a quote and timeline, and guide you through sampling and production. We typically respond within 24 hours.
Custom Sweater Production Workflow
Communication & Design Consultation
Discuss sweater styles, sketches, knit requirements, target price, MOQ and delivery timeline for your custom knitwear project.
Tech-pack & Requirement Confirm
Review technical sheet, measurement chart, stitch specification and all custom details before moving to sample development.
Yarn Sourcing & Selection
Source wool, cotton, cashmere and blended yarns, match yarn composition, count and color to your custom sweater needs.
Pattern & Sample Development
Create knit pattern files and produce prototype samples based on sketches, photos or original physical sweater samples.
Pre-production Sample Approval
Confirm pre-production sample for fit, hand-feel, color, stitch and all custom details before bulk knitting begins.
Knitting Panel Production
Computer flat knitting machines produce sweater panels with custom gauge, stitch patterns and jacquard graphic designs.
Sewing & Linking Assembly
Professional linking and sewing to assemble sweater panels, join shoulders, sleeves and side seams for neat garment shape.
Washing & Dyeing Treatment
Garment dyeing, yarn dyeing and washing treatment to achieve target colors, soft hand feel and shrinkage control.
Special Finishing Process
Provide brushing, stone washing, anti-pilling, printing and embroidery extra treatments for custom knit garments.
Label & Hang-tag Customization
Produce custom woven labels, care labels, size tags and hang-tags to build your brand identity on knitwear garments.
Multi-stage QC & Packing
Full inspection for knitting defects, stitching, size tolerance, followed by steam ironing and export-standard packing.
Shipment & Logistics
Support sea freight, air freight and express delivery for finished knit sweater orders, deliver goods to designated port.